Shipping charges are reflected on your final page of checkout before confirming order.
**ALL DOMESTIC ORDERS (International see below) ARE SENT VIA US POSTAL SERVICE BY PRIORITY MAIL.** Please provide an address that receives US MAIL (for example, street address or PO Box).
U.S. Domestic Shipping Rates are as follows:
$0 to $24.99
$25.00 to $39.99
$40.00 to $49.99
$50.00 to $74.99
$75.00 to $99.99
$100.00 to $149.99
$150.00 to $199.99
$200.00 to $1,000
CANADA: Orders are mailed via US Postal Service FIRST CLASS Mail and should arrive 5-7 business days after shipping. Canadian orders pay domestic shipping rates.
All countries (EXCEPT CANADA) will be charged a $10.00 shipping fee in addition to the above amount. If the $10 shipping surcharge is not reflected on your order, then we reserve the right to add the cost after your order has been submitted. To calculate your cost, just add $10 to the order shipping costs listed above.
PAYMENT OPTIONS: Upon checkout, you will be given 3 options. Checkout looks like this:
Select method of payment:
Pay Securely with a Credit Card
Pay Securely with Paypal Checkout (No Paypal account needed to pay with this method)
Invoice my Account and Bill Me Later
Credit Cards: You may pay online using Visa or Mastercard. If using American Express or Discover, you will need to select the Paypal option during checkout, but do not need a Paypal account.
Paypal: Paypal accepts Visa, MC, American Express, and Discover. You donot need an account with Paypal to pay with this method and will not be required to set one up. Once you have competed the checkout and selected the PAYPAL payment option on our website, you will be transferred to the Paypal website where you will see a screen like the picture below. Just select the continue button under the section titled "Don't Have A Paypal Account?". You may also just use Paypal funds in your Paypal account for payment.
Invoice My Account and Bill Me Later: We offer the option of being billed for all Veterinary and Animal Professionals. If you are a veterinary technician, groomer, veterinarian, or industry professional, feel free to select the billing option upon checkout.
You will receive a copy of your invoice/receipt with your order. It will be placed in a plastic sleeve on the outside of the box.
Please call or email us if you have any questions about shipping or payments.